TJH Medical Services, P.C, a private physician group affiliated with Jamaica Hospital, was recently recognized by the National Committee for Quality Assurance (NCQA). Receiving level 3 recognition, the highest recognition possible, TJH demonstrated its commitment to improving the quality and efficiency of primary care through its full functioning use of electronic health records.
“TJH is dedicated to achieving the highest level of quality and patient satisfaction in everything we do,” said Pauline Marks, Executive Director of TJH Medical Services, P.C. “We are very pleased to achieve such distinguished recognition and will continue to work hard to ensure that a high level of primary and specialty care is provided to our patients.”
Marks also thanked and credited the entire TJH team for their hard work and dedication, especially Fabiola Cencioni, Administrator, TJH Medical Services, P.C. and Dr. Robert Mendelson, Medical Director of TJH Medical Services, P.C., Director of Jamaica Hospital’s Division of Cardiology, and Medical Director, Informatics Department, MediSys Health Network.
Obtaining this recognition was no easy feat, as the application process was intensive and the criteria were demanding. TJH had to meet NCQA’s national Patient Centered Medical Home standards, which included patient self-management support, care coordination, evidence based guidelines for chronic conditions and performance reporting and improvement. In addition, TJH’s quality and safety operations were assessed, and changes to their infrastructure and work processes were implemented.
TJH’s efforts adhere to the PCMH model and ensure that the improvement of patient health outcomes is achieved through better coordination and integration of patient care. The recognition was awarded from February 2012 until February 2015.