Creating more effective communication between caregivers directly results in better patient care. By recently incorporating a communication model developed and employed by the United States Navy, Jamaica Hospital hopes to implement a comprehensive yet simplified means of communication between doctors and nurses that will ultimately benefit its patients.
In cooperation with the Institute for Health Initiatives, Jamaica Hospital was one of the first hospitals in the area to utilize the S.B.A.R. model of communication when it launched in May. SBAR, short for Situation, Background, Assessment, Reccommendation, encourages participants to present patient information in a concise format. By providing these four crucial criteria, staff can can succinctly provide one another with all the pertinent patient information including history as well as their opinions on the case. In addition to being an efficient means of communication, incorporating the SBAR model will also eliminate medical errors as well overcome any cultural or language communication barriers.
Jamaica Hospital is proud to be one of the pioneering institutions for SBAR and looks forward to the benefits of even better communication.