In mid-December, the MediSys Health Network went live with one of the most advanced Electronic Medical Record and Patient Tracking System available for their very busy emergency departments.
The advanced system from a company called EmpowER, went fully operational beginning with Flushing Hospital on Monday, December 15, and continuing with Brookdale and Jamaica Hospitals on the following two days. It is fully integrated with the network’s various lab, radiology, billing and registration systems. The software builds a completely paperless medical record that is more comprehensive and legible, and with built in risk management features, can help clinicians prevent medical errors by avoiding, drug interactions, allergies and dosage errors. The program also helps clinicians avoid missing critical lab values and prompts them for other risk management and QA measures. Prevention and avoidance of these key elements are done in real time and are built right in.
The Tracking feature allows doctors and nurses to know at any time in a patient’s visit, who is taking care of a patient, what a patient is waiting for and exactly how long they are waiting. This new system will help to reduce waiting time and turn around times at our hospitals and will greatly improve patient satisfaction.
In addition, if a patient returns to the hospital, their medical record is instantly available from the previous visit and their Emergency Department record can be immediately emailed or faxed to their private MD.
“I am extremely proud at how well our clinical and ancillary teams performed during this roll-out” stated Ole Pedersen, Vice President of Emergency Medicine for MediSys “This is due to the hard work of our ED Chairman, Clerical Directors and ED Nursing leadership.” The Department of Psychiatry under the leadership of their Chairman and Vice President also took part in this successful endeavor.
Pedersen also would like to thank the IT Departments at each of the MediSys facilities for their hard work during this end of year holiday season for getting the project done on time, despite the challenge. In addition thanks to the Purchasing Department for their efforts in getting the hardware into place in record time.
Lastly a special thanks to Paul Maguire, Sami Boshut and Nally Luna for their efforts on this important project.
Thanks to all for a job well done.


