Have you ever been contacted by the media for an interview? Have you ever seen a person with a camera walking, unescorted through the hospital? Have you seen someone "interviewing" a patient in a room and taking notes? If you have answered yes to any of these questions then this information is for you. And even if you have not had any experience with the media as it relates to your job, this information is also for you. That is because the media is always looking for news and will sometimes go to great lengths to get it.
As you know, the media is frequently interested in stories about our patients or what goes on at our facilities and we have a responsibility to protect the privacy of our patients and reputation of our staff and facilities and that is where the Department of Public Affairs comes in.
The MediSys Health Network prides itself on presenting an image of professionalism while complying with state and federal laws, all while protecting the confidentiality and privacy wishes of our patients. Therefore it is imperative that the Department of Public Affairs be immediately contacted in the event that any employee is asked to take part in an interview on MediSys grounds or pertaining to MediSys business, or if any media is trying to speak with any of our patients on hospital property.
With a great deal of experience in dealing with all forms of media in both the crisis communications and general news or documentary areas, Public Affairs will work with all involved parties to ensure that MediSys facilities and staff are not only accurately depicted, but also adheres to the strict HIPAA regulations.
In addition , if you see anyone with a camera or someone who is trying to interview patients or staff who is not in the company of a Public Affairs staff member, you should immediately contact your Security Department and also contact the Public Affairs Department at 718-206-6020.
If you are contacted by a member of the media for an interview or story idea, take the pertinent information from the reporter or producer such as their name, organization and story or patient that they are interested in and tell them that someone from the Public Affairs Department will call them back, then call Public Affairs at the above number. If you have any story ideas or questions you can also contact Public Affairs at that number during regular business hours.
Thank you for your cooperation.